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Local Support

There are many sources of advice and support available locally.  We are committed to providing parents with a comprehensive range of information. If you are aware of any other services you feel could be added to this page please let us know.


Telford and Wrekin Local Offer for SEND

Telford and Wrekin have a local offer published for people with disabilities -

It has information on health, education and social care linked to special educational needs. it also has a section to ask questions. 


Useful contact numbers 

Children with Disabilities Social Work Team - 01952 567374

Education Transport  - Telford and Wrekin - 01952 384620

         - Shropshire - 01743 253042

Family Connect (Safeguarding) - 01952 388571 

Incontinence Pad Service - 01952 580400

Occupational therapy - 01952 567300

Nappy Service (Incontinence service) - 01952 580400

Physiotherapy - 01952 387170

Pupil services (SEND Team)- Telford and Wrekin - 01952 385395

Shropshire - 01743 254389

School Nurses - 01952 387172

Sensory inclusion Service - 01952 567300

Speech and Language Therapists - 01952 387170

Wheelchair clinic/repairs - 01743 444051


Information Advice and Support Service

The Information Advice and Support Service (IASS) is a free and impartial support for children and young people aged 0-25 years with special educational needs and disabilities and their parent/carers in Telford and Wrekin.

You can access their website on 

or telephone them on 01952 457176



Shropshire Parent and Carer Council


Parents Opening Doors (PODS) is an independent parent carer forum based in Telford and Wrekin.

Face2Face is a befriender service accredited by Scope and based in Telford and Wrekin.

Together they involve and support parent carers and their families who have a child/children or young person/s with a disability or additional need (aged 0 – 25 year).

Our Aims are:

  • To provide emotional, practical and social support.
  • To help reduce isolation and increase well-being.
  • To provide an opportunity to participate in joint decision making on services.
  • To provide information to help increase knowledge of the SEND reforms and legislation.
  • To improve and influence those services affecting these families

The Local Authority meet PODS regularly and they have representatives on various local authority strategic decision making groups. They can pass on really important information to parents/carers and also parents and carers are able to pass on their thoughts on a range of community, education, social care and health provision.